At Target State, we know that digital transformation is about people, not just platforms. As you lead, grow, or modernise your organisation in New Zealand, the real force multiplier is not the newest technology but your team’s digital literacy and technical confidence.

Why Closing the Capability Gap Matters Now

The demand for digital skills is accelerating, but the capability gap persists. You see the impact: evolving job requirements, challenges in recruiting the right people, and workflow bottlenecks as technology changes outpace team readiness. It does not have to be this way.

Building digital capability is not just a technical issue. It is at the core of sustainable innovation, business agility, risk management, and, perhaps most importantly, your organisation’s ability to include and empower everyone from tech specialists to frontline staff.

How Our Approach Informs Your Upskilling Roadmap

Our methodologies put you and your people at the centre of digital transformation. What does that look like?

  • Real-world focus: We start by understanding the “why” behind your digital needs, tying capability building directly to your organisational goals and your team’s lived experience.
  • Continuous flexible learning: Upskilling is not a one-off project. It is a journey supported by ongoing, adaptable learning tailored to each role and career stage.
  • Collaboration over silos: Leadership, IT, business units, and external partners work together so no one is left behind and upskilling aligns with both technical and business realities.
  • Innovation with safety: You will foster a culture where innovation thrives, risks are managed smartly, and compliance is built in not bolted on.
  • Digital literacy as a core capability: We help you make digital skills part of your organisation’s DNA, not an optional add-on.

Key Steps to Embedding Digital Literacy Across Your Teams

Here is a practical roadmap on how you can get started for yourself:

  1. Assess your team’s real capability and needs Don’t rely on assumptions. Audit different roles, reveal true gaps in literacy or technical fluency, and get a baseline for progress.
  2. Align learning with your business goals Be targeted. Prioritise upskilling that enables business value, supports initiatives like remote work or analytics, and solves real pain points.
  3. Build flexible, modular learning pathways Mix formal training, mentoring, self-directed online modules, and on-the-job opportunities. Cater for both digital newcomers and advanced users. Everyone is on their own journey.
  4. Champion a supportive, growth-oriented culture Your leadership matters. Model curiosity, reward learning, celebrate digital wins, and create room for experimentation.
  5. Choose learning technologies that fit, not frustrate The right tools should embed digital learning in your everyday flow, not add more noise or friction.
  6. Monitor, measure, and adapt Continuously track skill development, gather feedback, and evolve your approach as your organisation and the tech changes.
  7. Partner and broaden horizons Engage with education providers, industry, and government initiatives. Actively welcome diverse talent, including Māori, Pacific peoples, and underrepresented groups.

We Are With You

Digital capability is a moving target. As technology and your business needs grow, so must your people. We help you make digital upskilling practical, inclusive, and directly relevant to your goals.

By investing in digital literacy today, you empower your teams to make better decisions, adapt with confidence, and drive your organisation’s next wave of innovation.

If you are ready to take the next step toward closing your capability gap, let us talk. We can help design practical frameworks, tailor learning pathways, and make digital fluency a true advantage for your teams and business.

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What our customers say about us

"One of Ant's strengths is relating to owners in a visionary sense and talking to people who are on the ground...[Ant has a] wide understanding of different systems, processes and applications and can articulate where we're going and what the possibilities are...working with Ant has changed the way we make decisions about IT structures and support systems."

Felicity Hopkins, Director - Research Review

We hired Ant to support us with an important project after he was highly recommended by colleagues. Ant was responsive, speedy, super-helpful and helped us to make key decisions. We appreciated his broad experience, and his ability to hold a high level strategic view alongside expert advice on details. We will definitely be consulting with Ant again and are happy to recommend him.

Gaynor Parkin, CEO at Umbrella Wellbeing

"We don’t need a full-time CTO [chief technology officer]. Ant knows enough about our business he can deliver it virtually. He can translate things for us. During project management, Ant came into his own... Ant gets his head round your business and [took his time] understanding our context. He was really clear about pausing on investment into the app...Ant's inquisitive, curious and approachable - he's very easy to work with."

Gus McIntosh, Chief Executive - Winsborough

"Ant was really quick to understand the business model and our processes and IT structures."

James Armstrong, Director - MediData

"Ant helped us at the early stages of Aerotruth helping us to plan our technical infrastructure and ensure we built a product that would scale. Ant was great to work with and we really valued his support and contribution to Aerotruth"

Bryce Currie, Co-Founder & Chief Commercial Officer - Aerotruth

"No question has ever been too silly. Ant's been accommodating and helped me understand. I've valued that he understands the charitable sector really well. He can look through the experience that he has with larger organisations and what's the reality for a small and mighty charity where you don't have teams of people that can come in and project manage an IT project"

Nicola Keen-Biggelar, Chief Executive Drowning Prevention Auckland

"Having Anthony was really valuable – to lean in on his skillset – and his connections. He was able to provide impartial advice about the different strengths [of the providers]. It was important that we undertook a good due diligence process. Having Anthony there meant we had impartial selection as well, which is very important to us and [something] other not-for-profits [could benefit from]."

Rose Hiha-Agnew, Program Director - Community Governance

Unlike outsourced IT providers who often operate without deep business knowledge, Target State acted as our strategic partner to ensure technology was purposefully aligned with our business goals, driving real value and growth.

Nathan Barrett, COO Delta Insurance

Ant has a clear, no-nonsense approach to technology. He focuses on outcomes, not hype, and always keeps the business context front and centre. In a world full of AI buzzwords and distractions, he’s someone who brings clarity and direction.

Rohit Kashikar - Head of Technology, Delta Insurance

Although we’ve only just started working with Ant, it’s already clear he brings a thoughtful and structured approach. He quickly grasped the context and asked the right questions to get us moving in the right direction. I’m looking forward to seeing where we can take things from here, especially to ensure we cut out waste and hold vendors to account.

Clayton Thomas, GM – Euromarc

Who We've Worked With