Frequently Asked Questions

Key Performance Indicators (KPIs) can be used to track progress and measure the impact of technology initiatives. Some relevant KPIs include:

• • System uptime and availability: Track the availability of critical systems and applications.
  • Data breach incidents: Monitor the number and severity of data breaches.
  • Customer satisfaction scores: Track customer satisfaction with technology-related services.
  • Return on technology investment (ROI): Measure the financial return on technology investments.
  • Employee productivity: Track employee productivity levels and identify areas for improvement.
  • Time to market for new products/services: Measure the time it takes to bring new products or services to market.

By regularly monitoring these KPIs, businesses can track their progress toward achieving their technology maturity goals and make adjustments as needed.