Put simply, capability planning lays out the type of activities your business needs to do – and the order – to deliver your business strategy and achieve your business outcomes.

Like a road trip, it’s more successful, enjoyable, and efficient to have an itinerary. That way you know where you’re meant to go, what the weather might do, what you need to pack, where you’re going to spend the most time and money, and the stops you’re going to make along the way. At the same time, you build in insurance and buffers for the unexpected.

Successful capability planning considers:

  • Delivery: Do you have the capabilities and capacity you need to deliver your projects on time, budget and scope?
  • The user experience: Asking key staff who use systems: what are your challenges and what are your goals?
  • Context: What internal and external environment are you operating in and what are your regulatory restraints?
  • Different perspectives: Ensuring that different staff with different interests and opinions are heard.
  • Bias: Where’s the optimism bias and how can we be more realistic and build a buffer?
  • Achievement: What systems, processes and policies do you need to achieve your business outcomes?
  • Alignment: Are your systems and processes aligned with your capabilities and business outcomes? Which areas can you rationalise or invest more in?
  • Contingency planning: What’s the worst that can happen and how can we prepare?
  • Risk mitigation: Which areas hold the most risks?
  • Return on investment: Which changes will have the greatest return on investment?
  • Low-hanging fruit: Where are the quick wins?
  • Sequence: What’s the most sensible, realistic, and beneficial order of events to follow?
  • Obstacles: Where are the sticking points and which areas or teams might halt progress?

We take a realistic and pragmatic approach to help you align your people, processes, policies and systems to achieve those big business wins and reach your goals faster and smoother.

Bring streamlined processes into your business to accelerate growth.

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"One of Ant's strengths is relating to owners in a visionary sense and talking to people who are on the ground...[Ant has a] wide understanding of different systems, processes and applications and can articulate where we're going and what the possibilities are...working with Ant has changed the way we make decisions about IT structures and support systems."

Felicity Hopkins, Director - Research Review

We hired Ant to support us with an important project after he was highly recommended by colleagues. Ant was responsive, speedy, super-helpful and helped us to make key decisions. We appreciated his broad experience, and his ability to hold a high level strategic view alongside expert advice on details. We will definitely be consulting with Ant again and are happy to recommend him.

Gaynor Parkin, CEO at Umbrella Wellbring

"We don’t need a full-time CTO [chief technology officer]. Ant knows enough about our business he can deliver it virtually. He can translate things for us. During project management, Ant came into his own... Ant gets his head round your business and [took his time] understanding our context. He was really clear about pausing on investment into the app...Ant's inquisitive, curious and approachable - he's very easy to work with."

Gus McIntosh, Chief Executive - Winsborough

"Ant was really quick to understand the business model and our processes and IT structures."

James Armstrong, Director - MediData

"Ant helped us at the early stages of Aerotruth helping us to plan our technical infrastructure and ensure we built a product that would scale. Ant was great to work with and we really valued his support and contribution to Aerotruth"

Bryce Currie, Co-Founder & Chief Commercial Officer - Aerotruth

"No question has ever been too silly. Ant's been accommodating and helped me understand. I've valued that he understands the charitable sector really well. He can look through the experience that he has with larger organisations and what's the reality for a small and mighty charity where you don't have teams of people that can come in and project manage an IT project"

Nicola Keen-Biggelar, Chief Executive Drowning Prevention Auckland

"Having Anthony was really valuable – to lean in on his skillset – and his connections. He was able to provide impartial advice about the different strengths [of the providers]. It was important that we undertook a good due diligence process. Having Anthony there meant we had impartial selection as well, which is very important to us and [something] other not-for-profits [could benefit from]."

Rose Hiha-Agnew, Program Director - Community Governance